Privacy Policy

Nomad Pads Operations SAPI de CV ("Nomad Pads," "we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, join the waitlist, browse listings, create an account, or otherwise interact with our services (the "Service").

By using the Service, you agree to the practices described here. If you do not agree, please do not use the Service.

Information you provide. This may include your name, email address, phone number, neighborhood preferences, move-in timeframe, rental or property details, messages, documents you upload during onboarding, and any other information you choose to submit through forms or email.

Account information. If you sign in with a third-party provider (such as Google), we receive basic profile information as allowed by that provider and your account settings.

Automatically collected information. We may collect device and usage data such as IP address, browser type, pages visited, referring URLs, and general location derived from IP. We may use cookies and similar technologies to operate and improve the Service.

We use information to:

• Operate the Service and respond to your requests
• Manage waitlist signups, inquiries, applications, and onboarding
• Communicate with you about availability, screening, and leases
• Improve our website, listings, and user experience
• Protect against fraud, abuse, and security incidents
• Comply with legal obligations

Depending on your location, we process personal data based on one or more of: your consent, performance of a contract or steps prior to entering a contract, our legitimate interests in operating and improving the Service, and compliance with legal obligations.

We may share information with:

• Service providers who help us host, authenticate, store data, send email, process payments, or analyze usage
• Property owners or partners when relevant to evaluating a listing, inquiry, or lease
• Professional advisors such as lawyers or accountants, under confidentiality obligations
• Authorities when required by law or to protect rights, safety, and security

We do not sell your personal information.

We retain information for as long as needed to provide the Service, fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce agreements. Retention periods may vary by data type and context.

We use reasonable administrative, technical, and organizational measures to protect information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Nomad Pads is based in Mexico. If you access the Service from outside Mexico, your information may be transferred to and processed in Mexico or other countries where we or our providers operate, which may have different data protection laws than your jurisdiction.

Depending on applicable law, you may have rights to access, correct, delete, or restrict certain processing of your personal information, or to withdraw consent where processing is consent-based.

To make a request, contact us at nomadpadsmx@gmail.com. We may need to verify your identity before responding.

You can stop receiving promotional emails by using the unsubscribe link in a message or by contacting us. Transactional messages related to your account or application may still be sent.

The Service is not directed to anyone under 18. We do not knowingly collect personal information from children. If you believe a child has provided us information, contact us and we will take appropriate steps to delete it.

Our Service may contain links to third-party websites or services. We are not responsible for their privacy practices. Review their policies before providing information to them.

We may update this Privacy Policy from time to time. We will post the revised version on this page and update the "Last updated" date. Material changes may also be communicated by email or a notice on the Service where appropriate.

Questions about privacy? Email nomadpadsmx@gmail.com.

See also our Terms of Service.